Iconik plugs into the channels and systems your hotel or club already runs, so agents can answer guests and members where they already are, and write outcomes back where your team already works.
55 integrations
Let Iconik agents answer guest and member inquiries and close requests on WhatsApp Business.
Run your Iconik agent as a Telegram bot for guests, members, and ops teams.
Provision a phone number so Iconik agents take inbound guest and member calls over voice.
Embed a brand-tuned concierge on your hotel or club website.
Send and receive guest and member email through your company mailbox.
Respond to guests, send upsells, and get task updates from Slack.
Handle Airbnb messages, support, and reservation modifications.
Connect Booking.com messaging and reservation workflows. Coming soon.
Push availability, rates, and reservations to the Expedia travel marketplace.
Connect VRBO messaging and reservation workflows. Coming soon.
Sync guest contacts, ticket history, and conversation data with Salesforce.
Sync guest contacts, conversations, and tickets so HubSpot stays the source of truth.
Resolve hotel guest inquiries with live reservation and profile data from Oracle Opera Cloud.
Pull reservation and guest context from Mews so agents automate support with live PMS data.
Pull reservation and guest context from Apaleo so agents automate support with live PMS data.
Pull reservation and guest context from Bed24 so agents automate support with live PMS data.
Pull reservation and guest context from Cloudbeds so agents automate support with live PMS data.
Pull reservation and guest context from Escapia so agents automate support with live PMS data.
Pull reservation and guest context from Guesty so agents automate support with live PMS data.
Sync HomHero property and reservation data for Australian and New Zealand holiday rental portfolios.
Pull reservation and guest context from Hostaway so agents automate support with live PMS data.
Pull reservation and guest context from Hostfully so agents automate support with live PMS data.
Pull reservation and guest context from Hostify so agents automate support with live PMS data.
Power guest communication with live Lodgify reservation data across your short-term rental listings.
Pull reservation and guest context from OwnerRez so agents automate support with live PMS data.
Pull reservation and guest context from RMS Cloud so agents automate support with live PMS data.
Pull reservation and guest context from Resly so agents automate support with live PMS data.
Pull reservation and guest context from Smily so agents automate support with live PMS data.
Close the operational ticket with live StayNTouch reservation context and two-way write-back.
Pull reservation and guest context from Streamline so agents automate support with live PMS data.
Pull reservation and guest context from Track so agents automate support with live PMS data.
Connect proprietary or regional systems of record during Forward Deployed onboarding.
Search live inventory with tier and rate rules, then confirm bookings in-thread.
Connect SiteMinder so agents check live rates and availability and look up reservations from your channel manager.
Search exchange inventory with membership tier rules and credit balances.
Connect Interval exchange inventory for tier-aware member bookings.
Connect Wheelhouse dynamic pricing so agents answer rate questions with live pricing context.
Wire proprietary or regional inventory APIs during deploy.
Collect payment in-thread through Stripe, Iconik never stores card data.
Connect regional payment processors your operation already uses.
Send secure payment links inside WhatsApp, web, or email conversations.
Push contacts, conversations, and ticket data into Airtable for custom ops dashboards.
Enrich contacts and pull sales intelligence from Apollo.io.
Create and track Asana tasks straight from guest and member conversations.
Let your agent schedule, reschedule, and manage bookings via Cal.com.
Book and manage meetings through Calendly.
Create and update ClickUp tasks automatically from conversations.
Crawl and ingest web content into your knowledge base.
Track issues and repositories from GitHub.
Let your agent check availability and manage events on Google Calendar.
Sync documents from Google Docs into your knowledge base.
Read SOPs, property manuals, and FAQs from Google Drive so agents answer from your content.
Read and sync data from Google Sheets.
Read wikis, runbooks, and property SOPs from Notion so agents answer from your documentation.
Connect a company Gmail / Google Workspace mailbox in read-only mode for Diagnosis.