Integrations / Gmail

Gmail

Connect a company Gmail / Google Workspace mailbox in read-only mode for Diagnosis.

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Overview

Iconik Minds builds AI agents that handle guest and member inquiries across WhatsApp, web, email, and voice for hotels and private travel membership clubs.

Our Diagnosis tool helps a business discover what to automate. With the company’s explicit authorization, Iconik connects to one Google Workspace / Gmail mailbox in read-only mode (gmail.readonly scope), analyzes the most repetitive inquiries that consume staff time, and produces a diagnostic report with automation suggestions.

How it works

  • An organization admin authorizes Iconik via Google OAuth (read-only Gmail access).
  • Iconik reads recent mailbox content only to classify repetitive inquiry patterns.
  • A diagnostic report suggests which service workflows to automate with Iconik agents.
  • Access can be revoked anytime from the Iconik dashboard or Google Account settings.

How Iconik uses Google user data

We only read email content to produce the Diagnosis analysis. We never send, modify, or delete email. We never use Google user data for advertising, never sell it, and never use it to train generalized AI/ML models.

This use complies with Google’s Limited Use requirements for user data obtained via Google APIs. Disconnecting the mailbox immediately stops further access.

Read our Privacy Policy →